Unified communications

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Unified communications

 

UCis the integration of real-time, enterprise, communication services such as instant messaging (chat), presence information, voice (including IP telephony), mobility features (including extension mobility and single number reach), audio, web & video conferencing, fixed-mobile convergence (FMC), desktop sharing, data sharing (including web connected electronic interactive whiteboards), call control and speech recognition with non-real-time communication services such as unified messaging (integrated voicemail, e-mail, SMS and fax). UC is not necessarily a single product, but a set of products that provides a consistent unified user-interface and user-experience across multiple devices and media-types.

 

In its broadest sense, UC can encompass all forms of communications that are exchanged via a network to include other forms of communications such as Internet Protocol Television (IPTV) and digital signage Communications as they become an integrated part of the network communications deployment and may be directed as one-to-one communications or broadcast communications from one to many.

UC allows an individual to send a message on one medium, and receive the same communication on another medium. For example, one can receive a voicemail message and choose to access it through e-mail or a cell phone. If the sender is online according to the presence information and currently accepts calls, the response can be sent immediately through text chat or video call. Otherwise, it may be sent as a non-real-time message that can be accessed through a variety of media.

 

For more details about our products & services, please contact us by tel: 3979 5000 or click HERE for web contact.
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About

"Commitments to your satisfaction" is the corner-stone of our company philosophy. At OPS, we are committed to professional service, quality products, and competitive pricing. In addition, OPS staff take pride in their profession and indemnify themselves with the interest of the client.

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GET IN TOUCH

  • Unit J, 5/F., Reason Group Tower,
    403 Castle Peak Road, Kwai Chung,
    New Territories, Hong Kong.
  • Phone: +852 3979-5000
  • Email: info@ops.com.hk